FAQs

FREQUENTLY ASKED QUESTIONS

Answers About Legit FBA, FBM,
Production, And Fulfillment
Services

What Does Legit Do?

Legit helps eCommerce sellers manage production, product preparation, quality checking, packing, labeling, and fulfillment. We support sellers who need FBA preparation, FBM fulfillment, product sourcing, custom production, white-label packing, and shipping support.

Who Is Legit Best For?

Legit is built for eCommerce sellers, Amazon FBA & FBM merchants, DTC brands, and creators looking to streamline sourcing, production, quality control, and order fulfillment.

Can Legit Support Growing Brands?

Yes. Legit provides flexible, scalable warehousing, custom packaging, batch production, and dedicated account management tailored to growing businesses.

Is Legit Only A Fulfillment Warehouse?

No, Legit is more than a packing warehouse. We are connected to real production capability, so we can support product sourcing, custom production, printing, quality inspection, packing, labeling, and fulfillment in one workflow.

Can Legit Help New Sellers?

Absolutely. We offer low minimum order quantities, transparent pricing, and step-by-step onboarding guidance to help new sellers launch smoothly.

Amazon FBA Questions

What Is FBA Preparation?

FBA preparation is the process of getting products ready before sending them to Amazon fulfillment centers. This may include checking products, labeling items, preparing cartons, packing products correctly, and making sure shipments follow Amazon's requirements.

How Does Legit Support Amazon FBA Sellers?

We handle inspection, FNSKU barcode labeling, poly bagging, bundling, suffocation warning labels, carton packaging, and palletization in strict compliance with Amazon FBA guidelines.

Can Legit Apply FBA Labels?

Yes, we print and apply FNSKU barcodes, carton labels, pallet labels, and any custom product labels required by Amazon.

Can Legit Inspect Products Before Sending Them To Amazon?

Yes, our team performs detailed quality inspections to detect defects, verify quantities, and ensure compliance before items leave our facility.

Can Legit Handle Custom Products For FBA?

Yes, we support custom printed packaging, inserts, kitting, and product customization before prepping and forwarding to Amazon FBA.

FBM Fulfillment Questions

What Is FBM Fulfillment?

FBM means Fulfillment by Merchant. Instead of Amazon storing and shipping your products, you or your fulfillment partner handle product storage, preparation, packing, and shipping directly to customers.

How Does Legit Support FBM Sellers?

We provide secure inventory storage, real-time order sync, fast picking & packing, same-day dispatch, and affordable shipping rates for FBM orders.

Can Legit Ship Orders Directly To Customers?

Yes, we fulfill individual customer orders directly from our warehouse with verified tracking numbers sent immediately to your store.

Can Legit Handle Single Orders And Bulk Orders?

Yes, our system seamlessly processes both single unit direct-to-consumer orders and high-volume B2B bulk shipments.

Is FBM Better Than FBA?

FBM offers greater inventory control, lower storage fees during peak seasons, and flexibility for customized packaging, making it an excellent alternative or complement to FBA.

Quality Control And Packing

Does Legit Check Product Quality?

Yes, Legit can check product details, quantity, variants, printing, labeling, packaging, carton condition, and packing accuracy before products are shipped.

What Does The Quality Check Include?

Our standard QC includes visual checks for scratches or tears, functional tests, size and weight verification, barcode scan tests, and carton integrity audits.

Can Legit Help Reduce Customer Complaints?

By catching defects early, preventing incorrect shipments, and ensuring durable packing, we significantly minimize customer returns and negative reviews.

Can Legit Support Branded Packing?

Yes, we can pack orders using your custom branded boxes, tape, tissue paper, stickers, thank-you cards, and promotional flyers.

Can I Ship Under My Own Brand?

Yes, we offer completely white-label fulfillment so the end customer only sees your brand name on the parcel and packing slip.

Shipping And Order Handling

Does Legit Ship Worldwide?

Legit can support international shipping depending on the product type, destination country, shipping method, and order requirements.

Can Legit Provide Tracking Numbers?

Yes, every outbound shipment is assigned a valid tracking code automatically synced with your eCommerce platform or courier portal.

Can Legit Support Special Packing Requests?

Yes, we accommodate fragile item cushioning, bubble wrap, temperature-sensitive handling, and specific carton layout requirements.

Can Legit Handle Seasonal Campaigns?

We scale labor and storage capacity to handle peak season spikes such as Q4 holidays, Prime Day, and flash sales without delays.

Can Legit Help With Returns?

Yes, we receive returned packages, inspect item conditions, restock viable inventory, and report damaged goods to your team.